Location Scout Pro Privacy Policy

This Privacy Policy describes how Location Scout Pro ("we," "us," or "our") collects, uses, and shares information about you when you use our website, located at [website address, but we don't have it], and our services (collectively, the "Services"). We value your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

a. Information You Provide to Us

We collect information you provide directly to us, such as:

• Contact Information: Name, email address, phone number, and postal address when you contact us, create an account, request information, or submit inquiries.
• Account Information: Username, password, and other registration details if you create an account.
• Payment Information: Credit card details or other payment information when you make a purchase. Note: We use secure third-party payment processors and do not store your full credit card information on our servers.
• Location Preferences: Information about the types of locations you are interested in for your projects.
• Project Details: Information about your video or film projects, including the type of project, budget, timeline, and specific location requirements.
• Communications: Records of your communications with us, including emails, chats, and customer service interactions.
• Testimonials and Reviews: If you submit a testimonial or review, we may collect your name, company name, and the content of your testimonial.

b. Information We Collect Automatically

We automatically collect certain information when you use our Services, such as:

• Log Data: Information about your use of our Services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Device Information: Information about the device you use to access our Services, including the device model, operating system, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. Please refer to our Cookies Policy for more information.
• Location Information: With your consent, we may collect precise location data from your device to provide location-based services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: To operate, maintain, and improve our Services; to personalize your experience; and to develop new features and functionality.
• Communicating with You: To respond to your inquiries, provide customer support, and send you important notices and updates.
• Marketing and Promotions: To send you promotional materials and special offers about our Services and other products and services that may be of interest to you. You can opt-out of receiving marketing communications at any time.
• Processing Payments: To process your payments and prevent fraudulent transactions.
• Analyzing Usage: To analyze how you use our Services and to improve our website and applications.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Protecting Our Rights: To protect our rights and the rights of our users, including preventing fraud and enforcing our terms of service.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our Services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Location Owners: We may share your contact information and project details with location owners to facilitate communication and bookings.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
• Affiliates: We may share information with our affiliates, which are companies that control, are controlled by, or are under common control with Location Scout Pro.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Storage: We store your information on secure servers and in controlled environments.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address vulnerabilities.

Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this Privacy Policy. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Privacy Officer
Location Scout Pro
123 Film Row
Los Angeles, CA 90001
Phone: (323) 555-3456
Email: privacy@locationscoutpro.com

Last Updated: October 26, 2023